Quality Policy
Fluorotech is constantly committed to maintaining the high standard of service quality offered to customers. Continuous improvement in every organization’s activity is the result of achieving targets planned over time. Methods and processes are regularly monitored and adjusted in the various internal steps in order to provide products that can achieve the full satisfaction of customers. Our Organization has pursued a policy for Health, Safety and Environment (HSE), implementing regulatory compliance processes and procedures.
At Fluorotech, our policies are based on the recognition that both management and employees must have a mutual responsibility to achieve positive quality trends in all aspects of the business. Our commitment to continuous improvement of products and processes is led by senior management and it is expected that every level of the organisation will be focused on satisfying and exceeding the needs and expectations of our customers. Through continual investment in quality, Fluorotech has achieved a ISO 9001 registration in the year 2000.
We aim for profitability and believe that effective and efficient use of our resources whilst exceeding legislative and regulatory requirements will maximize quality, which is a crucial factor in achieving profitability.
Our Quality Policies
- Continually improve sevices with the aim of “0” rejection.
- Focus on on time deliveries with top most quality product.Customer complaints are attended and affected effectively. Get to root cause of the problem and prevent recurrence.
- Work towards maximum customer satisfaction by adhering to quality standards.
- Develop technology and infrastructure continuously to be on par available technology in order to meet market and customer’s expectations.
- Develop relationships with our suppliers and customers that emphasize continuously improvement in quality of products and services.
- Continually comply with the requirements of ISO 9001:2015.
- Effectiveness of our Quality Management Systems(QMS) should be in place.
Environmental Policy
At Fluorotech we continuously seek to improve environmental performance.
From the stages of product design through manufacturing, use and recycling, we strive to minimize any potential impact on the natural environment by complying with all relevant legislation.
To implement this policy we will:
- Develop guidelines and codes of practice to assist in the implementation of this policy.
- In the absence of legislation, implement cost-effective site specific programmes to minimize energy and risks to individuals and the environment by identifying potentially hazardous situations.
- Raise awareness and encourage participation from all employees in environmental matters.
- Reduce the use of all raw materials, pollution, emissions, chemical and packaging waste.
- Expect similar environmental standards from all suppliers and contractors.